Privacy Policy


VALL'DOAIDO respects the privacy of all users of the website or online store (hereinafter referred to as “the customer” or “the customers”). This confidentiality policy constitutes the basis for the processing of personal data and provides information on the type of user data collected from customers by VALL'DOAIDO, how VALL'DOAIDO uses this data and the rights that assist customers. VALL'DOIDO complies with applicable data protection laws and processes personal data only for the purposes for which the data was transmitted.

These data protection provisions are adapted, supplemented or amended from time to time. With each new call or visit to the website, the current version applies, which can be consulted.

In case of inconsistency between this Privacy Policy and any other applicable contractual or commercial conditions of VALL'DOAIDO, the provisions of this Privacy Policy will prevail.


The term “personal data” or “personal information” for the purposes of this privacy policy includes information from which customers can be personally identified. The processing of personal data means any manipulation of personal data, such as the collection, use, storage, disclosure, transmission or deletion of data. On the one hand, VALL'DOIDO automatically collects personal data when the customer interacts with the website or uses the online store. On the other hand, personal data are collected automatically or manually when a customer provides them (for example, when contacting us, when creating a user profile or customer account).

2. 1 Data collected automatically

When visiting the VALL'DOAIDO website, statistical data is automatically collected on the parts of the website visited by the customer. Each time the website is accessed, the web server automatically saves the so-called server log file, which contains, for example, the name of the requested file, the client's IP address, the date and time of access, the browser used , the operating system, the amount of data transferred and the requesting provider (access data) and documents the access. In this context, it is sometimes necessary that so-called cookies (see chapter 4) are used.

This access data is evaluated exclusively with the aim of guaranteeing the proper functioning of the Website and improving our services.

2. 2 Data, in case of interaction with VALL'DOAIDO, for processing contracts, contacts and opening a customer account

VALL'DOAIDO does not automatically collect personal data from customers, such as name, address, telephone number or email address.

On the other hand, personal data is collected from customers if a customer voluntarily provides them within the scope of an order or when contacting VALL'DOAIDO (for example, through a contact form or an e-mail) . Mandatory fields are marked as such, since VALL'DOAIDO needs the data in these cases to process the contract or to process the contact and, without your specification, the order or the contact cannot be sent. The data that are collected can be consulted in the respective introduction forms.

If a customer decides to open a customer account, VALL'DOAIDO will use personal data for the purpose of opening the customer account. The mandatory information requested during registration must be provided in full, otherwise VALL'DOAIDO may refuse registration. VALL'DOAIDO uses the personal data collected only for the purposes of using the online store or the respective offer or service for which the customer has registered. In addition, VALL'DOAIDO may use the customer's email address to inform him of important changes, for example within the scope of the offer, or in case of technically necessary changes.

After the complete execution of the contract or after deletion of the customer account, the customer's data will be limited for further treatment and eliminated after the expiry of the retention periods provided for by fiscal and commercial legislation, unless the customer has given the your express consent for further use of the data or if VALL'DOAIDO reserves the right to use the data beyond that, which is permitted by law. Deletion of the customer account is possible at any time and can be done by sending a message to the contact details below (see chapter 9) or using a function provided for this purpose in the customer account.


The legal basis for the collection and processing of the customer's personal data depends, in each individual case, on the purpose of the data processing. In particular, the following aspects are at stake:

- The protection of VALL'DOAIDO's legitimate interests, provided that the client's interests or fundamental rights or freedoms are not inappropriately affected;
- The conclusion or execution of a contract;
- Customer consent at the time of collection of personal data. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding message to the contact details described below. The legality of the data processing already carried out is not affected by the revocation.


4. 1. Cookies

In order to continually improve the Website for customers, VALL'DOAIDO may use cookies. Cookies are small software pieces of information that are stored by web browsers (e.g. Google Chrome, Internet Explorer or Mozilla Firefox) on the hard drive of the customer's computer to facilitate the use of the Website (e.g. language selection, shopping cart , etc. ).

Some of the cookies used by VALL'DOAIDO are deleted again at the end of the web browser session, that is, after closing the web browser (so-called session cookies). Other cookies remain on the end device and allow VALL'DOAIDO to recognize the customer's browser on the next visit (the so-called persistent cookies). The duration of storage can be found in the browser's cookie settings overview.

Most web browsers automatically accept these cookies, but web browsers can be configured not to accept or store cookies. However, if cookies are disabled, the functionality of the website may be limited. For more information, refer to the operating instructions or the help function of the web browser.

4. 2 Use of data

The anonymized data registered through cookies when accessing the VALL'DOAIDO website can be used for the purposes of web analysis, website optimization and performance evaluation. VALL'DOAIDO may use third-party suppliers for this purpose, some of which have their own data protection regulations over which VALL'DOAIDO has no influence.

VALL'DOAIDO uses functions from the following web analysis services:

Google Analytics

The provider is Google Inc. , 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google evaluates the use of the Website to prepare reports on the activities of the Website and to provide VALL'DOAIDO with other services related to the use of the Website and the Internet. The IP address transmitted by the customer's browser within the framework of Google Analytics is not merged with other Google data.

The information generated by cookies about the use of the Websiten is generally transferred to a Google server in the USA and stored there. Google complies with the data protection provisions of the “Swiss-U. s Privacy Shield” and registered with the US Department of Commerce for the “Swiss-U. s Privacy Shield” (information about the “Swiss-U. s Privacy Shield” can be found at https://www. privacy shield. gov/Swiss-US-Privacy-Shield-FAQs).

For more information, see Google's privacy policy at https://support. Google. com/analytics/answer/6004245?hl=de

Google Ads and Google Conversion Tracking

The provider is Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Within Google Ads, VALL'DOAIDO uses so-called conversion control. When the customer clicks on an ad placed by Google, a cookie is set for conversion tracking. These cookies expire after 30 days at the latest and are not used to identify the customer. If the customer visits the VALL'DOAIDO website and the cookie has not yet expired, Google and VALL'DOAIDO can recognize that the customer clicked on the ad and was redirected to this page.

VALL'DOAIDO receives from Google the total number of users who clicked on the ad and were redirected to a website marked with a conversion tracking tag. However, VALL'DOAIDO does not receive any information with which the customer can be personally identified.

For more information, see Google's privacy policy at https://www. Google. from/policies/privacy/

Google Maps

Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

VALL'DOAIDO uses Google Maps to visually present geographic information. When using Google Maps, Google transmits or processes data about the use of Maps functions by website visitors, which may include, in particular, the IP address and location data. VALL'DOAIDO has no influence on this data processing. As the information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the “Swiss-U. s Privacy Shield“.

To deactivate the Google Maps service and thus prevent the transmission of data to Google, the customer must deactivate the Java Script function in the browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

For more information, see Google's privacy policy at https://www. Google. com/intl/de_de/help/terms_maps/

4. 3 Social media content

VALL'DOAIDO may use plugins from social networks such as Facebook, Instagram, Xing or Twitter on the Website.

When the client accesses a website that contains a plugin of this type, the web browser establishes a direct connection to the servers of the respective social network. The plugin content is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugins, suppliers receive information that the customer's browser has accessed the corresponding VALL'DOAIDO website, even if the customer does not have a profile on the corresponding social network or is not currently connected. This information (including the IP address) is transmitted by the client's browser directly to a server of the respective provider (possibly for the USA) and stored there. If the customer is logged in to one of the services, the social network providers can directly attribute the visit to the VALL'DOAIDO website to the profile on the respective social network. If the customer interacts with the plugins, for example by clicking on the “Like” or “Share” button, the corresponding information is also transmitted directly to a provider's server and stored there. The information is also published on the social network and presented there to the customer's contacts.

These social media platforms have their own data protection regulations over which VALL'DOAIDO has no influence.

The purpose and scope of data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and the relevant customer rights and configuration options for privacy protection can be found in the data protection notices of the providers:

https://www. Facebook. com/policy. php https://twitter. com/de/privacy
https://help. Instagram. com/155833707900388
https://linkedin. com/legal/privacy-policy
https://privacy. xing. com/en/your-privacy

If the customer does not want any of these plugins to be loaded, it is recommended to log out of the corresponding social networks. Furthermore, various browsers can be configured or supplemented with add-ons (eg Facebook blocker) so that social media plugins are not loaded.


If the customer wishes to receive the Newsletters offered by VALL'DOAIDO, VALL'DOAIDO needs the customer's e-mail address and other information that allows it to verify that the customer is the owner of the e-mail address provided and if you accept to receive the newsletter (procedure called “double-opt-in”). If the customer wishes to subscribe to a newsletter as a registered customer, he must give his consent at the time of registration.

With the newsletter, the customer regularly receives recommendations and offers that may be of interest to him. For this purpose, VALL'DOAIDO collects and processes personal data relating to the customer's usage behavior on the Website, orders placed with VALL'DOAIDO and the way in which the customer uses the newsletter (for example, whether the newsletter is opened or which the web URL links that are clicked). VALL'DOAIDO can analyze this data for statistical purposes, in order to better adapt the content of the newsletter to the interests of customers.

The personal data entered in the newsletter registration form are processed based on the customer's consent, which he can revoke at any time in the future. The revocation is carried out through the "unsubscribe" link in the newsletter, the customer's written notification to VALL'DOAIDO at the address indicated below or by closing the session in the customer account. VALL'DOAIDO uses the personal data collected to design the content and send the newsletter. No data is transmitted to third parties for their own (advertising) purposes.

VALL'DOIDO retains the personal data provided by the customer for the purpose of receiving the newsletter until the customer cancels his subscription to the newsletter.


VALL'DOAIDO will not disclose customer personal data to third parties. The exception is when the customer has consented to the disclosure of data to companies that are not associated with VALL'DOAIDO or when VALL'DOAIDO is obliged to do so by law, authorities or courts. Furthermore, when service providers are used to assist VALL'DOAIDO in the processing of data, in the administration of the Website or in any other way, as well as in the provision of products and services requested by the customer (for example, delivery service providers orders or Newsletter). These third parties are obliged to maintain the same level of security and data protection as VALL'DOAIDO.


Unfortunately, data transmission over the Internet is not absolutely secure. VALL'DOAIDO works with service providers and Internet providers who take appropriate technical and organizational security precautions to protect customers' personal data. However, VALL'DOAIDO cannot guarantee the security of data transmitted by the customer. Any transmission of data is therefore carried out at the risk and expense of the customer.


Of course, each customer is free to inform VALL'DOAIDO at any time - for example, via email - that personal data should not be used to contact him in the future. Participation in special services on the VALL'DOAIDO website, such as the newsletter service, can also be revoked at any time.

In addition, it is possible to obtain information about the processing of data or request a copy of the personal data collected through the VALL'DOAIDO website.


If a customer has any questions about this privacy statement or about VALL'DOAIDO's privacy practices, they can contact VALL'DOAIDO at the following addresses:

Vall'doAido GmbH

Dürrackerstrasse 17, 4625 Oberbuchisten


If any conditions or parts of these data protection conditions prove to be null or ineffective, this will not affect the validity of the remaining data protection conditions.
Location of jurisdiction and applicable law are governed by the GTC.

(Version 1. 0 den, April 26, 2023)